How to Get a Job as a Cashier
Customer-service skills are essential to land a cashier job. "First and foremost, you have to have a service orientation and be willing to go above and beyond for the customer," says Arlette Guthrie, vice president of talent management at Home Depot. "We want to make sure our associates have a level of energy and enthusiasm about the work that they are doing and make an effort to connect with the customers that are coming in." It can also help to have a solid understanding of the products or services your employer is selling, such as knowledge of home improvement if you want to work at Home Depot. "Knowledge of home improvement is a plus. I am not necessarily talking about a pro so much as someone who has a passion or an interest in home improvement," says Guthrie. "Homeowners who like to do things as a do-it-yourselfer tend to be more successful in our stores."
Interview Questions Submitted by Real Cashiers
"Do you have prior cashier experience?" - Burlington Coat Factory Cashier Candidate (Bronx, NY)
"What was your worst experience with a customer?" - CVS Caremark Cashier Candidate (Location Unknown)
"Tell me about a time you were short on time in finishing a project." - Target Cashier Candidate (Saint Cloud, MN)
What is the Job Like?
Cashiers collect money for purchases at retail establishments. They may need to use electronic scanners and cash registers, make change, process credit or debit card transactions, and validate checks. The biggest employers are grocery stores, gas stations, and general merchandise or department stores. Clerks are often required to spend long periods of time on their feet and may be required to wear a uniform. The schedule can be flexible, and part-time and seasonal work is common. You will be expected to be friendly and agreeable toward customers. "We believe that all of our associates need to really desire to connect with our customer to meet their needs," says Guthrie.
Real Reviews From Cashiers
+ "Decent compensation compared to other cashier jobs. Employee stock program." - Wal-Mart Front End Cashier (Location Unknown)
+ "Good and flexible hours, managers are friendly, and it is very good job experience." - McDonald's Cashier (Scottsdale, AZ)
- "Will work you to death during the busy season and cut all the new employees from spring hire in the winter. So don't expect a permanent job unless you hire on with them as a Store Opener." - Home Depot Head Cashier (Weatherford, TX)
- "Some of the managers were not reliable and sometimes played favorites. It was hard to deal with angry customers. Doing the same thing every day can get boring." - Lowe's Cashier (Issaquah, WA)
Review information and interview questions supplied by Glassdoor.