4 Key Questions for Annuity Salespeople

November 4, 2010 RSS Feed Print
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Annuities are popular as retirement investments. They are particularly popular with the people who sell them because of the commissions they receive. Annuities come in different types and with dozens of different features. Thus, buying an annuity is similar to purchasing a new car. You have a salesperson working very hard to sell you a complicated and expensive product with lots of bells and whistles. This is the time for you to ask a lot of questions, just like you would do on the car lot. Here are some suggested questions.

[See The 10 Best Places for Single Seniors to Retire.]

1. How much will I actually be paying for this annuity? There are so many different fees associated with many annuities that even the salespeople don’t always understand them. Don’t let that deter you. Ask for a written list of the types and amounts of each upfront and recurring fee that will be paid from your investment each year. Start with what the salesperson will receive and go from there. If you are unsure of what a fee is for, ask. It may be a fee for a feature that you don’t need or want. Also ask if any of the fees can increase during the life of the product and by how much.

2. How much income am I guaranteed to receive from this annuity? You want to know what the guaranteed (not projected) return on your investment will be. Find out how much you will get and how long the payments will last. Also ask if the income paid to you is inflation adjusted. If it is not, ask if this feature is available and at what additional cost. If you are considering either a variable annuity with a living benefit or a life income annuity, compare the guaranteed payouts carefully.

[See 7 Ways to Select a Long-Term Care Insurance Policy.]

3. What happens if I need more money? One of the drawbacks to most annuities is that you may have little or no access to the money invested beyond the income that is promised to you. If you need more money in retirement to replace your roof or buy a new car, can you withdraw funds from your annuity account? If so, what are the surrender charges and how will this affect your future income stream.

4. What happens when I die? Annuities can be extremely costly if you die well before your life expectancy. In that case, you can lose your entire account value and the income payments may stop as well. Ask if that is the case and, if so, what are the alternatives? Many annuity products can provide for continued payments to your survivors or a partial return of your account value if you die early in the product life.

[See 3 Ways Your Home Can Help Fund Retirement.]

A final word of advice: When you are receiving answers to your questions, insist that the salesperson point out and highlight in the sales literature and policy language where these answers can be found. Before making a purchase decision, read the highlighted language to be sure that it is consistent with what you are told. If it is not, find another sales person.

Mark Patterson is an engineer, patent attorney, baby boomer, and author of The Failsafe Retirement System. He blogs on matters of personal finance and retirement planning at Tough Money Love and Go To Retirement.

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I see this author is an engineer patent attorney and baby boomer. Where does it say that he is a qualified finanacial professional?

Mark of CA 6:31PM March 19, 2013

invested in annuity with america national ins through a boca raton fl. Financial co. The broker mislead me entirely he told me that a could change the policy within a yr or two if the interest wasn't high enough. He said if you become ill you can always get your money released eithout penialties. I became end stage lung diseas and am critically ill anf need my funds. One I never received any type of contract to read through on that day he just showed me some print out of american nation that was a zerox copy. In fact i never received full documentation of what I had purchased until 3 months later. And I was shocked that it was for 10 yrs.

I had called the agent over and over and left him messages that i needed to speak with him. He never returned my calls. I also called the office in Boca Raton Fl. and they would take the message

finually they told me he was no longer their. I said I needed to speak with some one about my investment. The receptionist said I am a broker i can help you. I thought if you are answering the phone how good of a broker could you be as I did not trust these people. i can get my phone records. I am on my thrid yr. and called the main co. office in Galveston TX. The women I spoke with said theri would be a suurrender charge and explained to her not if you are critically ill and on end stage lung disease as I need my funds. I told her I have tons of medical documents to support

my illness. She implied that it would have to be reveiwed by the board. More time. I am suffering already tremendously i have been decieved and lied to and I am sure that agent eas fired for doing the same thing to others. As I had his personel cell phone number and he still would never returned calls. Please advise me is their and agency or someone who can help me in this matter. i am on oxgen full time, and very ill.

Dawn of FL 7:34PM October 12, 2012

I agree with Mark. After working as an investment adviser for two years and seeing some of the other adviser's extremely poor technical abilities in understanding the products they were selling, I think you should probe any financial product and the salesman inside out.

If you find anything the salesman said to be false, misleading, or ignorant - or the product wasn't what you wanted, don't feel bad for "wasting the adviser's time" and tell them no thanks. It's their fault for not being prepared.

Scott, the analogy to asking a doctor how much he is getting paid is not exactly the same. When a financial adviser services a client, they generally have the choice between investing that client in many different types of investments, all of which yield them a different commission. Sometimes it's tempting for them to choose the investment more based on commission than suitability. A lot of these financial advisers are only squeezing by and it's hard to trust a salesman who's rent payment depends on your purchase.

Needless to say, while there can be some conflicts of interest with the case of the doctor as well, the two are very different.

Cameron of CA 3:53AM November 26, 2011

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