Alpha Consumer

July 2007


Research a Company Before Paying Upfront

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Six months after Angelique Trammel ordered a new computer for her son earlier this year, she finally got it—but it was broken.

"They gave me a very hard time trying to get my money back," says Trammel, a hospital telephone operator who lives in Silver Spring, Md. She was so frustrated that she filed ...

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Credit Scores Grow in Importance

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Do you know your credit score?

If you don't, you're not alone. Forty percent of Americans have never obtained their score, according to a survey commissioned by the Consumer Federation of America and Washington Mutual. That means a lot of consumers don't know anything about the number that affects ...

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credit