Vote on Chipotle's Customer Service Move

Reader Comments
Back to blog

Chipotle's work force is 95% illegals and 5% Americans in their store. They keep English speakers to resolve any questions customers may have. Each time you are eating at their stores you are supporting an employers that discriminates against American workers. Additionally, Chipotle may be aiding this very young central american illegals with supporting documentation. They are known for not using E Verify, and all their managers do not appear to even have an understanding of the English language. Your support to this chain is a clear disrespect to your fellow Americans.

sarah of AZ 2:34PM March 12, 2010

any sickness from food is unfortunate...however, 2 incidents in six years is hardley a reason to condemn the chain...i have been trying to contact chipotle for some time to no avail...if you know h0w i may contact them i would appreciate it...

peter haroutian of MA 10:15PM January 14, 2009

chipotle is a good restaurant, have a good customer service. i like the food. all people what work in chipltle is kind. the menager is perfect and i like to go every day for eat that restaurant is that better what i saw. thank for you customer service.

michelle of CA 11:25PM November 18, 2008

Hello! Very nice web site! Since 1999 we've been helping restaurants obtain the money they need for expansion, renovation, taxes, payroll, etc. Could you use some extra cash for your business? Please contact me, Bill Widis @ 1-877-227-4130 or visit our site at www.RestaurantMoney.com.We can provide some very fast "no obligation" quotes and we guarantee the best rates in the industry!

Bill Widis of GA 3:09PM August 29, 2008

I had many complaints from customers who got sick. Most were very nice about it and it never went far. Chipotle has the propensity to hire illegals in the south west. (which they will obviously strongly deny, But just visit one and see who rolls your burrito!) We had problems teaching many of our employees to practice safe and clean food handling habits. ie. washing hands. And the minute you turn your back.....But , now publicly traded, paying the bills of ill customers just makes sense. It's akin to auto makers weighing the fatality risks of bad engineering. And the crackdown on washing hands? PR anyone? Get sick and enjoy!

Inget Namn of AZ 2:34AM July 09, 2008

Chipotle has cracked down on hand washing practices in all locations even though it has not been proven that CHIPOTLE was responsible for any outbreak.
it is more likly that CHIPOTLE was not to blame at all just bad rumors and bad press.

Alley of CA 8:31PM June 01, 2008

If you ate frozen chicken at CHIPOTLE, then you brought it with you ,chipotles don't even have freezers. and recieve fresh food deliveries three times a week or more in extremly busy locations.

Rich of CA 8:09PM June 01, 2008