Alpha Consumer

Video: The Right Way to Complain

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July 9, 2008 RSS Feed Print
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I recently spoke with Felicia Taylor at Retirement Living TV about complaining in the right manner. Tips include calling the company directly, staying calm, and avoiding automated phone systems.

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Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, writes about making smarter financial decisions. She’s the author of Generation Earn: The Young Professional's Guide to Spending, Investing, and Giving Back.

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Senior editor Kimberly Palmer’s book, Generation Earn: The Young Professional's Guide to Spending, Investing, and Giving Back, is now available.

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