How to Return Gifts This Year

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If you want a taste of how Overstock treats its customers, read some of the hundreds of customer reviews at www.resellerratings.com

Only a fool would purchase from them after reading the many horror stories there. Your chances of winning are better with a slot machine.

Jim P of OR 7:06PM December 17, 2008

Overstock charges you to the gills if you ever return anything. Read their Terms and Conditions if you plan on purchasing anything. That, combined with their terrible product selection and management should be reason enough to avoid shopping there at all costs.

indaknow of UT 6:18PM December 16, 2008

In fact, Overstock's basic returns policy states that most products returned in new condition within 30 days of receipt qualify for a full refund. Overstock.com discontinued their restocking fee in August 2007 in favor of a partial refund policy that is very similar to that of other online stores like Amazon. Electronics and oversized products have special returns policies with different time constraints.

Overstock is also accepting holiday returns until January 31. Their holiday returns policy states:

You can return most new and unopened items purchased from November 1, 2008 through December 31, 2008 within 30 days of the delivery date or by January 31, 2009 whichever date occurs later.* Outside this window, our standard return policy applies.

Stephen Tryon of UT 4:55PM December 15, 2008

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Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, is the author of Generation Earn: The Young Professional's Guide to Spending, Investing, and Giving Back. Send her your personal finance questions.


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