The Reason Behind Capital One's Rate Increase

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I've been with Capital One over 11yrs and have a perfect payment history along with paying more than the amount due each month. I received notice of the increase which changed my 7.9% to 17.9% !!! I called and asked nicely if there was an error since the increase was SO drastic. I was declined any change and have continued to ask each month. I'm so frustrated and can't believe this is how they treat long standing customers.

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Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, is the author of Generation Earn: The Young Professional's Guide to Spending, Investing, and Giving Back. Send her your personal finance questions.


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