Explaining China's Quality Control Problems

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the trick is how to find the 30% of those goods that china imported to USA and other countries !! good luck !

j chen of CA 1:46PM April 15, 2013

70% of those china men and women have no common decency , now when they join the work force or become a owner of a business ... do you think they will have quality is job 1 on their minds to produce some thing for you to buy ?????

j Chen of CA 1:43PM April 15, 2013

Not mentioned in the article is that in supporting the Chinese miracle we are also supporting the dark side of capitalism in that it naturally seeks the lowest common denominator in production cost meaning lowest standard of living and lowest environmental and safety controls. Then as soon as it finds a more desparate and corrupt community it shuts downs and moves there often times leaving an industrial wasteland and massive unemployment. To avoid that today anti-union disciples of unregulated capitalism seem to expect American & European workers to once again live in shacks and work 60 hours a week in unhealthy conditions to compete with the third world factories they have set up.

Jack of NC 5:18PM September 27, 2012

The scariest products out of China would be food products and pharmaceuticals. It would be hard to imagine putting into our bodies products made in a country with China's quality control systems, not to mention the threat of outright fraud and counterfeiting. My advice - stay the hell away from Chinese-made products whenever there is a reasonable alternative!!!

Also, our country's focus should be on eliminating the "China surprise" that victimizes many consumers who purchase and consume products without knowing they are made in China. Country of origin should be something completely transparent and explicit.

Chowman of OH 11:08AM September 17, 2012

Interesting perspective. While there are a multitude of problems that can go wrong when getting a product manufactured in China-anything raging from miscommunication to quality issues-China remains a powerhouse manufacturer. I feel that while the problems encountered are at times difficult to work through, writing off China as a country to manufacture in seems exaggerated. Often times problems with manufacturing stems from quality control and communication. A colleague of mine wrote an interesting article on how to ensure quality throughout the manufacturing process. You can read it here: http://www.chinaperformancegroup.com/category/cpg-blog/quality-control/

Scott of CA 9:49PM September 13, 2012

the problem is not government, but consumers. Americans want to be paid $100 per hour and shop at WalMart in order to buy things for 50 cents. The formula doesn't work and niether do we Americans. Stop complaining about the governments failure to fix our problems and put on your big boy boots. We all have a responsibility to fix our own problems. This includes what we buy and where. If the Chinese products are good quality, buy them. But when they are not don't. We have become victims of our own actions and now want to blame someone else. Take responsibility people!!

Dan of IL 1:13PM March 02, 2010

The reason that China is not held to the same standard as Japan is really very simple, China buys up our debt. We do not want China to "call" for total payment. This would seriously de-rail any hope of recovery.

The true fault should be laid at the feet of our beloved government. Democrats and Republicans both share in the responsibility. This goes to show how much our government really cares for its citizens. Our Senators and Representatives listen to and accept payment from a whole range of special interest groups that assure the welfare of our Congressmen at the expense of its citizens.

Do not expect any change in the status quo until: #1 the American people show some backbone and persistance to hold this government responsible or #2 There is a truly catistrophic event that demands change. When this happens, all those responsible should be brought to a swift and complete accounting. DO NOT forget who your representatives are!

Mike Wood of MD 7:51AM February 07, 2010

As a resident of South Korea during the Melamine in powdered milk scandal of 2007/2008, I was witness to the store shelves being cleared of any products that may have contained Chinese milk powder. Previous to this food recall, we had been enjoying some hot chocolate, only to discover a hard white powder at the bottom of our cups. We simply washed out our cups and threw out the product because of its inferior quality. I have since made it my personal choice to refrain from buying anything made in China. I hope that others will have the strength to shell out a little more money for a lot more quality. If enough people stop buying the substandard products, perhaps importers in other countries will stop sourcing from China where quality control is such an issue.

R.J. of MI 6:12PM January 02, 2010

The problem with quality of Chinese products stems from two sources:

(a) The inability of the American importer to control the Chinese suppliers from using inferior components and

(b) The wholesale price that the American importer is willing to pay the Chinese for the products

For example low voltage landscape bulbs made in China need to be replaced every six months, while those made in Germany (hard to find, but they do exist) last well over four years. That is a durability factor of eight. Initially, the German bulbs cost twice as much, but over a period of four years the Chinese bulbs are four times as expensive as the German bulbs, not to mention about the hassle of replacing the bulbs. Who benefits from this ? Both the greedy US importer and the Chinese supplier - they make four times as much as they would if their quality and cost were at par with the Germans.

Another example is stainless steel. You may never think that stainless steel rusts, but Chinese stainless steel do. The reason is very simple. Instead of using a 20% to 25% nickel concentration, many Chinese manufacturer cheat by using only 10% Nickel. It is very hard for the US importer to lab test each and every shipment for Nickel content and the Chinese suppliers are well aware of this. One can only hope (and pray) that Chinese supplied steel and other metals being used in our buildings and bridges are genuine and don't start falling apart in few years.

Personally, I look for products that are made (not just assembled) in USA, Canada, Germany, Korea, Thailand, India or Taiwan for quality. The extra cost is much more than compensated by quality and reliability.

Steve Banerjee of CA 11:31AM September 11, 2009

This is as apt a statement when we do business with China. with all the price advantages, one is more often fraught with risk of poor quality,besides the low ethical values of Chinese Business Houses. Lure of cheap goods has taken victim of many a Importers from West. and I am one of them.

WHAT THEY SHOW ( sample) IS NOT WHAT YOU GET !!!

So Buyers beware.

I know of a fellow businessman, he goes to china to personally check the shipments and comes back only when the container is sealed !.

Suraj Arora of CA 12:33AM June 19, 2009

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Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, writes about making smarter financial decisions. She’s the author of Generation Earn: The Young Professional's Guide to Spending, Investing, and Giving Back.

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