Cell Phone Numbers Going Public? Not Likely.

February 2, 2012 RSS Feed Print

The message sounds deceptively helpful: “All cell phone numbers are being released to telemarketing companies and you will start to receive sales calls,” the email states. To prevent an onslaught of such calls, the email suggests calling the National Do Not Call Registry, and provides a number to do so.

[50 Ways to Improve Your Finances in 2012]

The problem? The email is a hoax. According to the Federal Communications Commission, it’s illegal for telemarketers to place automated calls to cell phones, and there are no plans for that to change. These emails have been circulating for several years, apparently fueled by a fear that the creation of a mobile phone directory will lead to a proliferation of telemarketing calls. The idea that more calls will go to cell phones is particularly alarming, since many consumers would be charged for those calls.

Here’s what you need to know about the Do Not Call Registry:

1. The safest way to register is to visit the official website, www.donotcall.gov, or call the number listed on the website, 888-382-1222, as opposed to following any directions received in an email, which can point to scam sites. The Federal Trade Commission warns that some scammers offer to sign people up for the registry for a fee; consumers should steer clear of such offers and register themselves. Signing up is free.

2. Registration is permanent, and not limited to five years as many emails claim. The Do-Not-Call Improvement Act of 2007 specifies that phone numbers stay on the list until they are disconnected or reassigned to a different person. (Consumers can take their own numbers off the list at any time.)

3. There is not a separate Do Not Call Registry for cell phones. There is one registry, and you can use it to register a landline or a cell phone. As mentioned above, automated telemarketing calls to cell phones are illegal anyway, but some consumers still prefer to register their cell phone numbers.

4. There is no deadline approaching for signing up for the Do Not Call Registry. You can register numbers at any time.

[Zappos Customers: Change Your Passwords]

5. Telemarketers have 31 days to stop calling numbers once they are registered.

6. Registering won’t stop all telemarketing calls. That’s because phone surveys, political organizations, and charities are exempt from the do-not-call list. Any company with whom you have a “business relationship,” because you made a purchase, for example, is allowed to call you, too.

7. You can complain. If you think a telemarketer is violating the law by continuing to call you even after you placed your number on the do-not-call list, you can lodge a complaint at the donotcall.gov website. Telemarketers can be fined as much as $16,000.

Got a question for Alpha Consumer? Post it in the comments below.

Twitter: @alphaconsumer

Tags:
personal finance

Reader Comments Read all comments (5)

Add Your Thoughts
Your comment will be posted immediately, unless it is spam or contains profanity. For more information, please see our Comments FAQ.

I hated that I ever added my number to the FTC's Do Not Call list, which should really be called the "The Millions of Verified Working Telephone Numbers Available for Telemarkers Who Wish To Violate Government Policies and Call The Numbers Anyway List".

Since I have added my numbers to the National Do Not Call Registry, I have been getting MORE CALLS! This is extremely frustrating.

Why does the FTC make this list available to telemarkers, the very people the list was designed to protect us from? It makes no sense. Do companies outside of the U.S. even have to comply? It's almost as if the government is exploiting us to make money off of fines!

Jas of NJ 1:08AM April 27, 2012

I hate to disagree because some how, some way the telemarketers have gotten a hold of mobile numbers. I have had at least 6-8 call my mobile, google them and find 1,000s of complaints same as mine. I have my number on the DNC list - lot of good that does. I report each and every call and keep a list. I even had to answer one that called 2-3/day and scream at them to stop calling or I'd sue. I even reported them to the FCC. I've had 2 call today.

hotinatlanta of GA 12:19PM February 29, 2012

The marketing world is comprised of social mosquitos.

The blood vision of income drives their behavior where social conscience would never tread.

Any database created for public use would be abused by self-centered profit seekers. It would be like handing a drink to an alcoholic and saying, "It would be bad for you and society for you to abuse this."

Maybe some sales people out there care about individual privacy, but they won't last in the business long. Their sales managers will look at their numbers and shake their heads. Successful sellers count on those who are intimidated and overcome by annoying persistence. How many marketeers have called you which will shut up after you say "Sorry, I'm not interested"? The fact that you haven't hung up on them yet mistakenly tells their tiny minds they can still make this sale, because they have little concept of manners.

Spike of MI 1:17PM February 27, 2012

Alpha Consumer

Alpha Consumer

Kimberly Palmer, senior editor for U.S. News & World Report, is the author of Generation Earn: The Young Professional's Guide to Spending, Investing, and Giving Back. Send her your personal finance questions.


advertisement

Latest Video

advertisement