When VOIP Doesn't Answer the Call

Reader Comments
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Do you have to keep your phone company to use this magic jack? Or can you cancel who you have phone service with?

Joan Taylor of AR 11:25PM April 16, 2011

I HAVE MANY PROBLEMS WITH MAGIC JACK, SOMETIMES IS NOT CLEAR SOME TIMES THE DIRECTORY DOES NOT WORK AND A LOST ALL MY CONTACTS IT WERE STORAGE ON THE LIST AND I HAVE TOO SO MANY INTERRUPTION IN THE SIGNAL. I WAS TRYING TO COMPLAINT THEY NOT PAY ATTENTION.

FLORENTINO of GA 2:30PM September 08, 2010

I love my magic jack! It's the answer to my economic prayers. When considering phone services, I did not want to enter into a 1-2 yr.contract with a cellular company, nor continue paying high fees through our local phone company.
Owning a magic jack is like having 11 months of free phone service, minus the initial purchase. Wow! Give yourself a break and keep your money in your pocket!
Thank you magic jack creator! Oh yeah, the hook up was so-o-o easy!

Marvalee Carter of HI 6:01PM January 28, 2010

I was thinking about buying Magic Jack but I've never heard anyone say anything bad about it until the lady mentioned when she had a power failure, her Magic Jack quit working on her. We have our fair share of power outages, so now I don't know whether to buy it or not.

C. Larimore of MT 6:44PM December 09, 2009

necesito saber mas de su producto como puedo adquirirlo yo vivo en en el Ecuador-ciudad de Guayaquil provincia del Guayas de antemano le agradezco su coordial acojida.
att
Alicia Gomez

alicia gomez 2:58AM November 05, 2009

to hard to connect

maria of CA 10:33PM July 20, 2009

It has horrible customer service andthe product breaks easily!!!

anonomous of NY 11:49AM June 24, 2009

My magic Jack worked beautifully until the electricity went off one night & it hasn't worked since. My computer has a surge protector on it ,so it wasn't a surge that caused it. What can I do? Thanks, Geneva

Geneva Hudspeth of OK 8:49PM September 29, 2008

Yes, I am a Packet 8 (voip) customer paying 30 dollars a month for frr long distance. But I have the same question. Can I keep the same phone number that I am using now. I guess I'll have to call Magic Jacks customer service to find out. If anyone knows in the mean time, please respond on here.
Thanks
Linda

Linda of FL 2:40AM September 29, 2008

Can we keep the phone number we already have or do we need to get a new number. And what happens to all the local and federal taxes we have to pay our old phone company?
Thanks

Azra Buttar of PA 3:53PM July 14, 2008