Software Gets Heftier in Maxtor OneTouch Drives

November 2, 2007 RSS Feed Print
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Maxtor OneTouch 4 Plus

Maxtor OneTouch 4 Plus

It's no longer just enough to make a faster, roomier chunk of hardware. I've been trying some new external hard drives from Seagate that are designed to back up the valuable photos, videos, and documents from my PC. And while the hardware is indeed faster and bigger, it's clear that Seagate is diving deeper into the software business, writing programs to go with the disks. The same is true of other drive makers, including Western Digital and newcomer Fabrik.

The Maxtor OneTouch 4 drives (starting at about $100) come with the fourth generation of OneTouch software, which was designed to make backup as simple as pushing a button. The software now has a slicker look and added capability, such as new encryption that would appeal mostly to businesses. The software also includes a separate "rescue" CD for restoring a completely crashed system. That's something that I'd expect with the more sophisticated backup software that came from companies like Symantec or EMC.

Seagate bought Maxtor last year and, with it, got a team of software engineers who had helped develop the original OneTouch drives. The emphasis on software is moving the company beyond simple data closets, says Jim Druckrey, a Seagate senior vice president. "'Storage' sounds passive, inactive, almost cold," he says. Instead, Seagate sees itself as helping move data, either for safekeeping or for sharing. "We want to think of ourselves as being in the transport business."

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I RECENTLY FORMATED MY LAPTOP WITHOUT REMOVING MY PASSWORD ON MY MAXTOR USB HARD DRIVE.NOW I CANT USE ON MY LAPTOP OR ANY OTHER COMPUTER.ALL I NEED NOW IS THE SOFTWARE ON THE MAXTOR ONE TOUCH 4 MINI.TO BE ABLE TO GET BACK MY FILES.

THANK YOU.

SUHAIB FROM IRAQ 3:03PM August 22, 2009

Before I understood the concept, I deleted some of my older incremental backups to make room. Now of course the whole backup is not functioning. I tried to contact Maxtor for their advice but all I get is a quote from Seagate starting at $700! Do you understand the file and folder structure for these incremental backups? Is there something I could do to make it think that the backup is functional. I realize I will lose the data from the backups I deleted but I'm hoping I won't have to kiss the whole thing goodbye. Thanks.

John Shirkey of MI 3:04PM July 16, 2009

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Our in-house gadget guru, Senior Writer David LaGesse, checks out the latest technologies and gizmos, from computer software to GPS systems -- and reports back to you in plain English.

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