Many new Windows PCs come loaded with what's often called "crapware." It's all the free trial and junk programs that manufacturers get paid to include, and that junk up a new desktop and hard drive.
Support.com is offering to remove some of it for free. A tech uses remote-control software to take over the new PC and removes the "most common offenders."
I think Support's pay-for offerings are steeply priced, starting at $50 to set up wireless security on one PC. But remote services are a good way for vexed consumers to get some quick help, and this is a good way to test one.


Reader Comments Read all comments (2)
Chris of CA 6:12PM December 12, 2008
Luther of IL 10:53PM December 10, 2008