Microsoft Launches Help Site for Vista

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Deb, if you try out the Microsoft Answers site there are instructions that might help you solve your IE crashing issue.

Go to the Answers site and Type: "Reset Internet Explorer" in the search box. The first answer in the search results gives instructions on how to reset. If you want the short version: Is all you have to do is:

1.open IE

2.Click Options from the tools menu (upper right corner of window)

3. Click the Advanced tab

4. Click Reset

5. Shut down IE and restart it

Be sure to check the Answers site instructions before you do this though because it clears out addons and cookies. The Answers site content explains all this. One of those addons is probably causing IE to crash. Bottom line is that it is easier to reset internet explorer and reinstall add ons like Google or MSN toolbar then live with IE crashing. Add ons and other stuff gets downloaded from the internet often, even when you don't realize it and causes problems like this. It is good to clear out IE saved files and addons now and then just to keep up the performance.

Connie from Microsoft of WA 3:32PM January 02, 2009

Hi, can I find a download for Netscape6 that will work with Vista? Thanks, Charles

Charles of NJ 1:09AM December 31, 2008

I have been running Vista for over a year and iTunes works perfectly. I've never had a problem.

Russ Sackowitz of CT 8:11AM December 30, 2008

I cant open any email attachments, how do I change permissions

tom 4:00AM December 30, 2008

Folks,

Microsoft created http://answers.microsoft.com as a place for customers like yourselves to find solutions to these issues. The site is supported by community enthusiasts and Microsoft support engineers who are ready to help.

I hope you'll ask these questions there - and get quick answers. :-)

Steve Alter

Consumer Support Communities

Microsoft

Steve Alter of WA 1:25PM December 27, 2008

Lost ability to connect to wireless network. Diagnosing the problem states that Realtech has lost the IP address and we have no mechanism for knowing what the address should be. Also, when trying to delete a program Windows states that Windows Installer was not installed properly. This suddenly happened after using that computer and Vista for over a year.

We have 2 other computers which commect with no problem and can't understand why all of a sudden we've lost ability to connect to our wireless network.

The home network icon in the taskbar states that we are connected to the home network. Please help?

Carrol J. Babcock of IL 4:47PM December 26, 2008

not being able to install itunes is related to error code 2738. check msdn for solutions. in my case the solution did not work but i was ultimately able to install apple products such as safari, quicktime, itunes, and with itunes i was able to plug an ipod into my laptop using itunes and i was able to load files into the ipod from my laptop.

ira m trager of FL 6:09PM December 24, 2008

i have tried a few different ways to correct the problem. java does not appear in advanced any more. i know java is installed and i have tried by uninstalling and reinstalling to get it back in advanced with no success. java is there i just can't see it. how do i fix this.

ira m trager of FL 6:02PM December 24, 2008

Why can't I use my ITunes on vista? I got a new laptop and I really hate Vista.

None of my programs run on vista. How do I solve the problem...

I would really like to be able to use my IPOD on my laptop...

Mary Turner of OH 5:06PM December 24, 2008

I am having issues with being able to download files. Launcher opens up and downloads. However I am not able to open any programs from there.

Deb Hoyt of NE 12:37PM December 24, 2008

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