Luxury Retailers Attract Customers With Rare Discounts

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I know the trend in fashion is to be trendy, thus the rapidly changing fashion cycles in which something is in for a while, and then quickly out by next season, but with American demographics changing and the consumer base getting more mature, stocking more classic styles will motivate more consumers to really get out to the luxury stores.

Sure, the young 20-somethings are a hot market, because they are most susceptible to trends, but to get the older consumers to really enjoy shopping on a regular basis, it is the classic items that need to be stocked. In some stores, the mannequins turn off certain demographic groups before they even enter the store. Fashion forward should be viewed as Elie Tahari or Donna Karan, not just the "trendy" plaid designers bags draped over the mannequins. Classic never goes out of style, and frankly, some stores stock merchandise that is just too tacky to enjoy shopping. They are viewed as only for the very young, possibly because the designers have tended to use the very young models for so long.

Demographics in America are changing, dear retail industry. Women want luxury and style, but they also want things that make women look good and that will be in style for years and years, not out by next season.

Less fashion victim and more high style please. America has had enough of tacky modern Hollywood and the garish over-the-top designer product ads that we've been bombarded with in recent years.

A return to classic and timeless is overdue. That's what will get consumers back out into the stores again, post-recession. Tacky and garish and gauche just won't do simply because it is the current "trend."

Angie Koutrotsios of IL 3:50PM August 23, 2009

The Luxury Brands inventory was sold into the channel about 6 months ago, this was when the rest of the market was soft but the luxury buyer was still strong. This market floated all luxury brands and made many a success that should never have been. Then with the channel full the financial industry failed cutting right at the Luxury market buyers.

So now we have channel stocked with inventory and deals, deals deals. And expect it to get worst (or better if you are a buyer) in Q1 09 as the mass of excess inventory searches for liquidation...

But then what? Smart Luxury Brands will dramatically reduce their production and reduce their sell into the channel. The smart luxury brands have this approach built into their DNA, they know scarcity and brand protection is value. Selling more is not success. The ones who floated up with the market don’t have this in their DNA nor do the have a lasting brand to stand behind... they will thrash around offering deals and whither away.

Strong luxury brands will remain strong once the glut of the channel sell-in is gone (and perhaps a quarter of mis-forecasted production) they will still have high quality merchandise, limited availability, romance their offering that people desire and a lasting asset like value.

www.SchwartzGroup.com

Interim CEO Portero.com, the leading luxury marketplace

Bob Schwartz of CA 7:27PM December 09, 2008

Kimberly Castro is correct when she says that America has forgotten how to sell, but another thing that many retailers have forgotten is how to buy. I don't know if retailers are neglecting this sector of their workforce or if they and the bean counters are interfering too much with what buyers really want to stock, but whatever the cause, there are very few stores that offer exciting, quality products any more.

People will buy when they go to stores, or the on-line equivalent, and the merchandise rolls their socks upIand down.

I cannot believe the absolute dreck that is displayed in many shop windows. Ill-fitting dresses,shapeless jackets, tacky materials in unflattering colors - I'm amazed it sells in good times. Retailers shouldn't be surprised when it doesn't sell in tough times. Even fine jewelry made of precious stones often manages to look cheap.

How do you feel about the merchandise in U.S. stores, Kimberly? Are you as disappointed as I am? Do you find what you really want when you go shopping?

Lillian Polz of IL 4:38PM December 09, 2008

This has been going on for three decades. "Luxury" was the last big thrust of expansion. What is luxurious about Prada, Armani, Viutton, to name a few, when they are in every city and mall in the country. Mass luxury should be marked at 75 off to move it. it is more than recession, it is over saturation on a global scale.

Gail of CA 1:32PM December 09, 2008

I wrote about the whys of discounting the other day at http://bobphibbs.wordpress.com/2008/12/04/reason-november-retail-sales-are-in-a-downspin-discount-whores/ .

What has happened is America has forgotten how to sell. To your point Bergdorf's expected the world to inherently see that a $1000 hoodie was worth it. They never had to sell it, all they had was cache.

Retail is in a spill because nothing is sold, it's just stacked and marked down. There's a fire in the economy but the ones to survive won't be listening to the bean counters, "just keep marking it down to move the stuff." At 40%, 50% and 60% off, the big luxury brands don't value their own products' worth, why should consumers from now on? www.retaildoc.com

Bob Phibbs of NY 12:48PM December 09, 2008

As opposed to trending downward & diluting their brand names, many luxury brands have been known to take their "brand down market" in order to protect their brand equity. That's to say they they create a "prestige brand" which is closely associated with its more known "luxury brand". This is very common in the fashion world, Armani vs Armani Exchange, Donna Karan vs DKNY, Dolce & Gabbana vs DG etc. It's still appealing to those that want to retain the status symbol but without having to pay a premium price on luxury goods.

Johnny 5:58PM December 08, 2008

Ultimately, among the many results and trends that could arise from this recession may be a greater focus on the utility of products purchased rather than the brand attached to them...consciously assessing and valuing a product based on its cost relative to performance. Some luxury brands may have to trend in this direction to survive despite diluting their brand names.

Chris of NY 4:55PM December 08, 2008

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Luxe Life

Luxury is no longer the sole province of the elite. Upscale goods and services now target a much broader market. We take a look at the luxe life, from fine wines and cars to high-end real estate and wealth management.

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