How to Make a Lazy Worker Move, or How to Move On From a Lazy Worker

July 24, 2008 RSS Feed Print
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I have an employee who has been with us for 5 years. He has always been a so-so performer. He does his job, but does not go out of his way to contribute. It has now come to a point where he does not want to accept any more responsibilities nor does he want to advance in any other way but he complains about his salary and that he is no longer challenged. What do we do at this point? We have explained the possibilities of advancement which would thus increase his salary and give him more challenges but he refuses to take our suggestions. I want to salvage this relationship but I don't think he feels the same way. What do you think?

I once had a friend who had been married and divorced four times. She started dating a man who had been married and divorced five times. Of course, they got married after a few months of dating. So, would you like to guess if they are still married? Of course not! They divorced within two years.

I tell you this because you need to be a little bit more like them, and they need to be a little bit more like you. Why do you want to salvage the relationship with a so-so performer? Because you are nice and you like the guy, that's why. The guy is attempting to take advantage of you. As my oft-marrying friend would say: "Honey, cut your losses and toss this guy."

I'm actually not going to say you should fire him immediately. If he's getting his current job done then there's no real need to terminate his employment. You just need to make it clear that:

1. There will be no increases in salary without increases in responsibility.

2. In order to be challenged, he will need to accept new responsibilities.

3. New responsibilities will not equal an immediate increase in salary. Rather, that will be determined on a performance basis.

It seems to me that all he really wants is more money. Me too. Lots more money. But, businesses aren't just vast supplies of cash. Therefore, he's going to need to do the work needed to justify an increase. If he's not willing to do that, you can give him the choice of staying at his current job (and maintaining his current performance) or leaving the company. It's OK for a manager to say: "I think you'd probably be happier in another job." It's also OK for you to set performance standards that are above his so-so record and hold him to it. If he can't meet the new standards, you can start a process to terminate him. (Please consult with your HR department before you start any such plan. We get a little upset when people leave us out of these loops.)

But, don't think that just because you hired someone, you must salvage the relationship at all costs. Leave that for your marriage.

Suzanne Lucas has nine years of Human Resources experience, most of which has been in a Fortune 500-company setting. She holds a Professional in Human Resources Certificate from the Society for Human Resource Management. She blogs at Evil HR Lady.

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Krishna makes a good point: maybe he's just in the wrong job. (I can relate). It is depressing and a ghastly feeling to be in the wrong job, know it, but feel trapped, painted into a corner.

There's a lot I would like to know: does he suffer from depression; bad marriage; messy divorce; does he have a troubled teen; is he caring for an elderly parent? It could be something as simple as he suffers from really bad allergies (here in Houston, Texas, the allergy capital of the nation, it's a real issue). Food for thought. --Jeff

Jeff of TX 11:57AM July 29, 2008

I think you should ask yourself if you have done everything you possibly can to improve his performance before resigning that he is no good. Do you make him feel important? Do you make sure he feels his work is really significant? I've seen "lazy" people being lazy in one company and star performers in another. So I really think the onus is on you :)

Krishna

Krishna of CA 3:03AM July 29, 2008

I almost choked when I read, "I want to salvage this relationship." You want to salvage a relationship with a so-so performer with an apparent attitude problem? In keeping with Suzanne's marriage analogy, I think you may have battered spouse syndrome!

Set the bar high and hold him to it. If he meets it, great. If not, move him out and hire someone who will. Your job as a manager is not to salvage relationships at all costs; it's to ensure the work gets done as well as it possibly can.

Alison Green of DC 5:50PM July 24, 2008

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