6 Reasons Your Résumé Goes Straight to My Trash

August 25, 2008 RSS Feed Print

When I review résumés, a surprising percentage of them go straight into the reject pile because of mistakes that could have been avoided. Here are the top reasons why:

1. Your cover letter is clearly a form letter that you're mass-mailing—and it doesn't even relate to the job. The most extreme version of this is when an applicant leaves another company's name in the letter by mistake. But plenty of times, the letter is simply utterly generic and displays no sign that the candidate bothered to read my job posting.

2. Your E-mail displays your name as "Sexy Mama" or similar ilk. I'm not exaggerating—I received a résumé from "Sexy Mama" last week. This sort of nickname or E-mail address is so unprofessional that it trumps all else. If you like to traverse the Web as "Sexy Mama" or "Hot Chica" or whatever, go for it—but unless you're applying for jobs in the adult entertainment industry, get an E-mail account with a professional name for job searching. They're free. (And if anyone out there does this and can explain what you are thinking, please E-mail me and explain, because I am baffled by it. I almost wrote back to "Sexy Mama" to ask her.)

3. Your résumé and/or cover letter have spelling errors or typos. Yes, these things matter. I'm assuming that you're on your best behavior when job searching, and if your communications aren't polished now, they definitely won't be once you're on the job.

4. Your résumé lists an objective totally unrelated to the position I have open. If you're applying for, say, a communications position, your objective shouldn't say you're seeking a finance position in the healthcare field. Really, just get rid of the objective altogether. It rarely helps, often hurts, and always takes up valuable real estate that could be better used to showcase your accomplishments. If you want to talk about your career objective and how this position fits it, use the cover letter for that.

5. The job requires a particular type of experience and you have none, and you didn't acknowledge that or try to overcome it in your cover letter.

6. You're wildly overqualified and didn't address that in your cover letter, so I'm left to assume you don't understand the nature of the position.

In short, here's the formula: Be meticulous and professional, customize your résumé and cover letter for the job you're applying for, and answer the obvious questions a hiring manager is likely to have about your application. You still may not get the interview, but you'll at least get serious consideration.

Alison Green is chief of staff for a medium-size nonprofit where she oversees day-to-day management of the staff as well as hiring, firing, and staff development. She is working with the Management Center to coauthor a book on nonprofit management. Her writings have been published in the Washington Post, the New York Times, Maxim, and dozens of other publications. She blogs at Ask a Manager.

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I just emailed you a resume/cover letter and got an instant response that you deleted without even opening the email. I am not sure why, as the job description on your website had you as the contact person and there were no special instructions on how to submit resumes.

Would be helpful if you explained what the protocols of emailing resumes/cover letters are with regards to what goes in the email message area (without having to repeat what is in the attached cover letter); what goes in the subject line; and what tics off a hiring manager at first glance to delete without opening.

Thanks.

anonymous of MD 11:10AM October 29, 2010

Thank you Ms Alison Green for the wealth of detailed knowledge and experiences shared in resume writing and cover letter writing. As well as 21 Things hiring managers don't want you to know. For example, I am now removing "objectives" completely out of my resume (your article was the second that I read on removing objectives out of the resume). I am currently unemployed and seeking work. However, I find that the more I seek out helpful, professional ways to improve (polish) my resume as well as how to write a cover letter, I find myself including this experience as "work". A great deal of the employment search in itself is resume writing. I am enjoying the process because it allows me to see "me" for "who I am","what I am capable of doing", as well as "what I have demonstrated" and "what I really want". The more I work at upgrading my resume (for better than worse) the more confident I feel about securing a job that is right for me. Mock interviewing is another helpful tool in preparing for the actual interview it helps with building self-confidence, and gives you the "practice" of interviewing. Again, thank you and much success with the Management Center and co authorship of your new book.

Gladys Mosby of MI 3:23PM August 10, 2010

I have been in this "unemployed" or "job searching" category for about 2 months and I am ready to pull my hair out. I spend countless hours reading, reaserching, and changing my resume to fit what everyone says it what you need to get a job. I am a person who thrives on individuality and being me, so how do you have a resume that will get a job and still represent who I am. I am in a position where I have to work to support my family(usually 2 jobs). So, I want to do what the world "expects" or "wants" me to do because lets face it is the unemployed are at the mercy of the employers. But, can we truely make everyone of them happy and get the job that We need. What is even more frustrating is that I am in a field that claims to have an endless need "Nursing". I have a very strong experience background, not an education background, but it never seems to be enough. I am willing to jump through hoops but I need to know if it is the right hoop at the right time. I know I am not the only one out there but some days it is just too much.

Christine RN of IL 10:30PM July 19, 2010

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