Can Volunteering Become "Consulting" on a Resume?

January 11, 2010 RSS Feed Print
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A reader writes:

I'm eager to get your opinion on a suggestion a recruiter gave me recently. She had me list my marketing volunteer work as "marketing and PR consulting" on my resume to give me more recent work experience. (I was laid off just over a year ago.) I actually have helped a couple of local charities with their social media strategy, marketing, and PR quite a bit over the last year. I did update my resume as she requested, and I got the interview. I gave the interviewer more detail, including the name of the organizations and the fact that my work was unpaid. The interviewer seemed to like it, though in the end I did not get the position. I'm trying to decide if I should make the change permanent and add it to LinkedIn as well. It's tricky, because I don't want to be misleading, but I think this could give my efforts a boost at this point.

[See 9 insider secrets to getting hired.]

I think it's absolutely fine to do and not misleading.

Your accomplishments are your accomplishments. It's no one's business how much you got paid for them, even if that amount was zero. But perhaps it would help to think of yourself as "taking on pro-bono work" rather than "a volunteer."

It's true that with volunteer work, employers may wonder whether the organizations to which you were donating your time were holding the bar lower or holding you less accountable since your work was free. But that's pretty easy to address, by focusing on accomplishments in your resume, rather than just listing duties.

[See how to handle inappropriate interview questions.]

And I really like the idea of calling it "consulting," as you were consulting for them. Now, if you're doing a different type of volunteer work, such as stuffing envelopes, you really can't call that consulting. But in your case, the description fits.

Alison Green is the author of Managing to Change the World: The Nonprofit Leader's Guide to Getting Results. She is chief of staff for the Marijuana Policy Project, a nonprofit lobbying organization, where she oversees day-to-day management of the staff as well as hiring, firing, and staff development. Her writings have been published in the Washington Post, the New York Times, Maxim, and dozens of other newspapers. She blogs at Ask a Manager.

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When your volunteering goes beyond your time (meaningful as that is) to include your talent within your area of expertise, I think it is not only okay, but well worth including in a resume. In my opinion it shows your passion both for your field and your character in terms of your commitment to helping others. Putting your time into a project not for the monetary return but to achieve the goal of the organization your helping - sounds like time well spent that's worth sharing to me.

I should add that I held a variety of volunteer positions, most often in a leadership role, for a decade while my children were growing up. I am transitioning into a social entrepreneur currently because working toward a values-based mission is so integral to who I am. A sample of my resume that is chock filled with my volunteer work is available on the resume page on the following link: http://www.getmyprofile.com/nancygallant/

Same rules apply as traditional resume entries including action verbs, quanitifying as much as possible, highlighting leadership roles...

One last point: It's standard practice for high school kids include community service on their resumes that accompany their college applications.

My two cents - Hope it helps!

Nancy Gallant

Founder/Time Well Spent

Twitter ~ @NancyTWS

Nancy Gallant of MA 10:13AM January 13, 2010

I've been recommending this approach, when truly appropriate, to help long-term job seekers fill gaps or to help them switch careers.

I agree with Alison, it is no one's business how much money you were making, the key is to point out the accomplishments of the assignment, paid or unpaid.

I don't think we are recommending job seekers "pull a fast one" over employers, but I would be curious to know how this goes over in an interview.

Career Sherpa of NY 4:39AM January 13, 2010

You certainly did consulting work for those organizations. Definitely call it what it is, but don't loose the volunteer aspect. Just like Alison said, focus on your accomplishments within the organization as a volunteer to subjugate any ideas that the bar was lowered somehow. Remember, volunteering shows a real commitment to the cause or development of skills involved. A smart interviewer will make that link and an even smarter interviewee will highlight it! A new wave of volunteering in the United States and a younger generation coming into it's own has led to more and more "servie-junkies" ending up in executive positions at companies. Just be yourself and put your best foot forward!

Ben M. of DC 11:09AM January 12, 2010

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