Why You Should Never Skip the Interview Thank-You Note

September 16, 2010 RSS Feed Print

Put yourself in this situation: You're invited to an interview. You love the company, you get along well with the hiring manager, and you've received every indication that you are a good candidate for the job and next steps are to follow. A few weeks go by and you haven't heard anything. The hiring manager said she wanted you to come back and meet with the rest of the team. Everything seemed to go so well. What happened?

You forgot to send a thank-you note. You're not alone. Many job seekers never bother to do it, but it's a simple step that could seal the deal.

[See 21 Secrets to Getting the Job Offer Now.]

A thank-you note serves a few key purposes:

  • It's common courtesy. Social media, technology, and generational differences haven't changed the game completely.
  • It's a chance to reiterate how your qualifications will contribute to the company's success.
  • It demonstrates genuine interest in the position. An interviewer should never doubt your interest level.
  • You'll be able to bring up a specific point you are kicking yourself for forgetting to mention in the interview.
  • You have an opportunity to showcase your writing skills.

A well-written and personalized thank-you note lets the company know that you are a serious candidate who diligently follows up and who is excited about the opportunity offered. One of a client's most memorable thank-you notes was from a candidate who interviewed in the office and picked up that the client loved Paris by how her office was decorated. After the interview, the candidate bought a card with a nice photo of the Eiffel Tower to write his letter. She received it the next day and called to tell me what an impression this made with the team. The candidate sent personalized letters to every person he met with that day. He ended up being the candidate selected for the job.

[See 7 Ways to Reduce Job Interview Stress.]

Lesson: Don't skip the thank-you letter. Even if you don't want the job or you were told in the interview that it isn't the right fit, a simple follow-up note opens up introductions, networking opportunities, or future job opportunities with the same company.

Lindsay Olson is a founding partner and recruiter with Paradigm Staffing, a national search firm that specializes in placing public relations and communications professionals. She blogs at LindsayOlson.com, where she discusses recruiting and job search issues.

 

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Job seekers would do well to remember basic rules of etiquette.... a thank you card, hand written, is such a stand-out gesture that you are forever branded in your interviewer's mind.

Steve Dave of LA 10:23PM November 02, 2010

Hi Tim, thanks for your thoughts. You make some good points. I'd agree that it is less about the actual thank you and more about the key messaging. Just sending a note that says "thanks for your time" isn't enough. That's the equivalent to a candidate sending their resume with "I'm applying for ___ position. Please see attached."

It's about follow-up (and courtesy). In some professions such as sales, PR, communications, HR/recruiting, etc. a candidate's success is directly related to their ability to follow up and influence decisions.

Some hiring managers will overlook the absence of a note, but why risk it if it won't hurt your changes?

Lindsay Olson of NY 7:26PM September 16, 2010

Hi Lindsay - Appreciate your post. I just wrote on this topic a few days ago so it is fresh in my mind. :-) My focus was on sending the right message (less about the thank you and more about reinforcing your key messages and fit with the job/company). But I did admit that as a job seeker I have not always sent them. I decided that after two days and 16 hours of interviewing for a company last year, that I didn't that writing 13 thank you notes was going to be too much!

I'm not against thank you notes. And I know that it is common courtesy to send one. I just don't think it is as critical as some make it out to be. In my 22 years in business and 16 years as a hiring manager, I've never been influenced by a thank you note. Of course, a candidate was never hurt by sending one either!

But if a candidate is a great fit for a job, I won't let the absence of a thank you note derail a job offer. And I'd be surprised to hear of a hiring manager letting that be a big influence. There is always something to break a tie in a pair of well-qualified candidates.

To me, their interview demeanor, skills and cultural fit weigh far heavier than a hand-written note. I've received great, hand written notes from people who ended up turning down the job. Not as interested as their thank you note would suggest.

Enjoy reading your posts . . .

Tim Tyrell-Smith of CA 3:39PM September 16, 2010

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