Why a Quiet Office Is Bad News

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And how does a person focus in this office?

Patrice of GA 9:07AM May 10, 2013

To: ME of CA

Good points. I agree that it is not comfortable to be placed in an environment where sounds from reasonable human interaction, whether productive or entertaining, are frowned upon. As is often the case, the real problem is the extremes.

When I take out my ear plugs I expect to be able to collaborate reasonably with those around me without scorn. I also expect my 33 decibel ear plugs to be able to silence that very same reasonable human interaction. Unfortunately, even 33 decibel ear plugs are no protection against someone, like the op-ed author, who prefers to listen to his music in a public work environment as loudly as he wants exclaiming "The louder the better!". That is just asking for one unreasonable and extreme situation to be replaced with another unreasonable and extreme situation.

If loud music is desired then a considerate and constructive solution would be to purchase an over-the-ear headset so that others aren't distracted by an undesirable Celine Dion song. When I've needed a creative boost while conceptualizing a large complicated project at a high level I have often found it helpful to be flooded with music to drown out other distractions. However, I still respect that the emotional and physical schedule of others working around me may not be in complete alignment with mine.

Large classrooms have a similar problem where groups of students are often expected to do the same thing at the same time. Montessori tries to offer a solution by allowing students to work at their own pace. I believe we are all happiest when allowed to work at our own pace and in our own way. We all need a break. We all need to laugh. We all need to concentrate and focus. However, it would be very unusual for a large group of people, all working productively on independent assignments, to be on the same physical and emotional schedule each work day. The challenge is for us to find a constructive way for these disparate needs to co-exist in a productive work environment.

Richard Lyders of TX 9:10AM March 09, 2013

I'm finding the comments to this article really interesting, because I happen to be a quiet/creative/focused type worker, and yet I agree with the article as far as a quiet office not being a great environment to work in.

I think when most people think of a "quiet office", they are thinking in terms of it not being annoying, with a bunch of loud talking, blasting music, etc. But what this article seems to be referring to, and what I have experienced, is that there is such a thing as an office that really is "quiet" - no ongoing sound at all, whatsoever, so that the term "hear a pin drop" is actually not far off from reality, and you feel weird making any noise at all, because everyone can hear... every... single... thing you do. Not exactly a relaxing, productive atmosphere.

I think what there needs to be is a balance... I also get distracted by a lot of noise and talking, however what bothers me the most is the absolute quiet... makes me really on-edge when its so quiet that moving a piece of paper is noticeable. I share my current office with two other people and I like the arrangement we have going. There is a fan going in the background and some music quietly playing, so that every sniffle, keystroke, paper shuffle is not so obvious that it distracts your attention. And it also makes any quiet conversation between them not so obvious. I can work away for hours feeling totally undistracted, forgetting they are even there sometimes...

Maybe all these differences in preferred work environment should be a clue to the people who design these offices... Maybe separate offices made a lot more sense... leaving people to set up their work environment the way they need it, so they can focus and get their work done.

Me of CA 6:50PM March 08, 2013

This op-ed article reads very strongly of a valid, albeit single, point of view. Unfortunately, it shows little consideration towards how a large majority of engineers/scientists/scholars/writers work. How many great works of literature or composition were written with the author sitting at the local coffee house listening in on the random conversations of others? Because it is so one-sided without any study or research to back it, after a few paragraphs it begins to resemble more of a personal rant against past employers.

To enhance this conversation, here are some thoughtfully researched articles:

* Einstein and deep thoughts: http://ezinearticles.com/?Albert-Einstein:-How-to-Have-Deep-Thoughts&id=178279

* How to concentrate: http://www.successwithdesley.com/articles/paying_attention.pdf

* Workplace distractions: http://online.wsj.com/article/SB10001424127887324339204578173252223022388.html

My personal experience:

There is a time for collaboration with co-workers but there is also a need to focus and concentrate when dealing with complicated issues. Unfortunately, many businesses have put little effort towards allowing these disparate needs to co-exist. I'm usually assigned the more complex software development challenges where I work so it is imperative that I be allowed deep thought and concentration for extended periods of time. I get a lot of value out of sharing with my co-workers several times a day and better solutions result from many of those conversations. However, I take a lot of pride in my work so more often than not, I require deep concentration to make progress on developing solutions that haven't been done here before.

My answer to this problem has been to use high quality 33 decibel ear plugs. I like the "Howard Leight" brand, but there are others. (I only mention the brand because I have wasted a lot of time trying brands that don't work nearly as well.) These are less common than the cheaper brands, but you can usually find them at the drug store. Do *not* bother with the CVS knock-off that looks very similar as I found them to be nearly useless. I buy these on my own because I have yet to find an employer who respects what is truly involved in developing high quality solutions.

In my environment, the conversations around me are rarely relevant to my immediate work. We are all in cubes so there is no sound barrier between us. I can hear the loudest people on the floor talking from 60 feet away. Laughter can be heard on the other side of the building. Several people use their conference phone for every single call at full volume. With ear plugs, I only hear the beating of my heart and the sound of my own breathing. It is a beautiful state of being which has allowed me to produce my personal works of art: software solutions.

Richard Lyders of TX 11:10AM March 08, 2013

The article is NONSENSE for us Engineers. I need silence. I am 41 years old & disregard these type of writers (Rosen) & especially American where entertainment & kardashians is all they know... scientists & engineers need silence, , complete B.S> article.

Uncle Joe of NY 5:33AM January 01, 2013

* camaraderie

Christianjoy of CT 12:40PM October 03, 2012

I would have to disagree with JD Breton of CO. A bit dramatic, but everyone is entitled to their own opinion. I thoroughly enjoyed this article. I believe everything is done within proportion; a time to joke, a time to be serious. I'm bit puzzled as to how can someone pretend to be a an expert if it's all just personal opinon/ experience. Someone can definitely say the same about JD's statement. Taking the office environment too seriously creates stress. No i'm not an expert; I've lived it!

Being in the Air Force yields team work and comradery, but then again, different folks different strokes. What someone craves might be the bane of someone else's existence. Go figure.

White of CT 12:33PM October 03, 2012

I totally disagree. Perhaps you don't need to concentrate but just a few times a day, but personally, I listen to my thoughts for concentration, inspiration and creativity. If you need music, put your headphones on for the sake of others. I'm sorry you were raised with a tv-sitter and now you can't do anything without some kind of background noise.

You don't need people chatting about their choice of cat food or whatever else during the day to create a healthy work environment. For your work discussions, there are conference rooms, and for your private discussions, there's the water cooler.

It's simply a matter of respect for others to keep your obnoxious need to share all aspects of your life out loud and online - to yourself.

The best office environment is one where workers can open their office door when they want to team up and close it when they need to focus.

Herman Miller has destroyed this, but please don't pretend you're some kind of expert on this by ignoring the research.

JD Breton of CO 4:44PM June 21, 2012

Another hilarious article. :)

Shawndrea Campbell of FL 2:14PM June 18, 2012

I was just wondering what generation the people who say this is obsurd were born in. Because I'm Gen-Y (Born 1988) and I completely agree! I've worked in both environment, and an office with a noise was a soooo much better environment!

Even in college I could not do HW without the TV on in the background.

Anonymous of NY 10:42AM May 24, 2011

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