When Should You Go Over Your Boss' Head?

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Robmah92 of IL 2:16AM April 25, 2013

If his/her action cause me my lively hood then yes I will go over there head make my point clear .

Dorthy wilson of DC 3:09PM March 02, 2013

If your complaints are just petty annoyances, then it's time to think the situation over. Do you want to continue enduring the petty annoyances or and stay with the company or move on to a better environment. You will find that with a good work environment, you will be more productive.
If the complaint is much more serious, and nothing has been done after you have spoken to a superior, it is time you wrote a memo to your personnel file regarding the matter and move on.

Ann Marie Hawksby of NJ 2:20PM March 02, 2013

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Laura velazquez of CT 1:45PM February 27, 2013

I will say each situation is different.

henry wallace of MN 1:42PM February 27, 2013

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sandeepk of IN 4:25AM May 14, 2012

I'm going through this right now. I feel like I was hired to break the law, unknowingly. Unfortunately, I'm a freshly minted MBA grad and the laws of business are fresh in mind. It has been a struggle with HR but they have my back and apparently are doing their best to create a file to proper terminate my superior - and supposedly he's been on the chopping block for a while but they wanted hard core evidence to prevent a lawsuite but I hate being in the middle. They even had to pull out the whistle blower law and tell him I was protected by that - after he threatened to fire me for going over his head. (He didn't seem to care about the embezzlement or federal money fraud.) It is an awful situation but I just know on the other end, I am going to be okay. Just not fun being in the middle of it right now.

Anonymous for Obvious Reasons 12:12PM April 26, 2012

One thing I would add is, with the possible exception of the illegal/harassment situations, you ALWAYS should talk to your own boss directly about the situation, before you go on to talk to your boss' boss.

Eric of VA 11:04AM April 25, 2012

Excellent advice as always AAM.
A couple of thoughts - if it's a harrassment (or bullying) situation, the employee should go to their HR rep straight away. HR is trained to advise and document these types of situations. It is critical the details be documented asap in case there are future legal proceedings
If it's something illegal, many companies have a confidential phone line where employees can report this type of issue. Check your company's Code of Ethics policy for the info. Or again, talk to HR since they can help with next steps.
I have found there are people in a company who are excellent at solving interpersonal issues (it's not always HR or management, could be some guy/woman in Accounting!) so employees can speak to someone like that for advice. Go for coffee, and get their perspective on the situation.
I would caution people against talking about the situation with a variety of other employees because word gets around and could be very damaging to your reputation and create a lot of unnecessary fuss.

TMM 9:00AM April 25, 2012