Small Biz Scene


March 2007


Nimble Small Businesses Can Dodge Trouble

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The storm clouds are gathering. Gas prices are rising, home sales are slowing, and consumers don't see good times ahead. The Conference Board said this week that its expectations index, measuring outlook over the next six months, slipped to 86.9 this month from 93.8. But ever-cheery small ...

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TAGS:
small business

Tips From Loews on Customer Service

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In his new book, Chocolates on the Pillow Aren't Enough, Jonathan Tisch shares what he's learned about getting customers to come back to a business. As CEO of Loews Hotels, he's had plenty of experience in dealing with finicky customers. But Tisch also relates examples from companies such as Best ...

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TAGS:
customer service
books

Unions' House Victory May Be Fleeting

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Loud banging by business groups wasn't enough to stall a measure that makes it easier for workers to unionize. The Employee Free Choice Act won approval by the Democratic-controlled House on Thursday. While the prospect of their workers unionizing seems to be far from the mind of most ...

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TAGS:
labor
unions

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