The Inside Job


May 2008


How Would You Fix the Airlines?

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If you're a successful person, you're probably a problem solver—not just at work but elsewhere in your life. Maybe you'd stop and help a confused gaggle of tourists find their bus stop, or stoop to fix a shaky table at a restaurant. So what's your solution for American Airlines? Seriously. (I'm ...

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TAGS:
airlines
American Airlines

Say Yes to Things That Scare You

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Many people I know suffer from an epidemic of busyness—a result of saying yes to many things and no to few.

I do not, however, belong in this camp. In fact, I say no to many things: No, I do not want to come to your party next weekend. No, I would rather not join your kickball team.

Many of my noes ...

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TAGS:
careers

How to Move On After a Bad Day

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A confession: I fouled up just about everything I did yesterday. The reason is fairly simple. I am not a great multitasker, and I find that facing multiple deadlines is something akin to glancing up Mount Everest before the climb.

On busy days, I scramble to make to-do lists as soon as I sit down at ...

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TAGS:
productivity
corporate culture

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