What Shepard Smith Proved About Employees

In his New York Times-lauded interview with Joe "the Plumber" Wurzelbacher, Fox News anchor Shepard Smith grilled the vaunted everyman on his take that a victory for Sen. Barack Obama would mean "death to Israel."

The appreciative response of liberals and conservatives alike is proof that individual employees can overcome the reputation of their employer. Do people see your company as stodgy and old? Do they think it's bereft of decent customer service?

You, at least, can prove 'em wrong.

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