American Express Buying Out Cardholders

February 24, 2009 RSS Feed Print

It's another sign that the average American is in for a long stretch of tighter credit: On Monday, the AP reported American Express would offer some of its members $300 in exchange for paying off their balances and closing out their accounts. 

Douglas A. McIntyre of 24/7 Wall Street says that won't be a plus for the economy:

Between the lines, that means that customers who are not likely to pay their balances are being dumped. That means more people in the economy without access to credit, which means less consumer spending.

No one expects Amex to put patriotism above profit, but as banks and credit card companies cut loose a large portion of their customer bases, the time it will take for the economy to recover will be stretched further into the future.

Also, while AmEx has been shifting its customer base toward more middle-income customers for a while, it's still widely associated with a better-heeled clientele. Makes you wonder what we're in for in the rest of the credit card space where lenders extended excess credit to a larger pool of riskier borrowers.

As for AmEx shares, last week saw several analysts downgrading their outlook for the company. Standard & Poor's kept its "sell" rating on the stock and cut its price target on the company by $3 a share to $11. UBS also lowered its target from $20 a share to $13 with a "neutral" rating, and predicted "severe earnings pressure" for the credit card sector in 2009. AmEx shares are trading at $11.57 this morning.

Reader Comments Read all comments (15)

Add Your Thoughts
Your comment will be posted immediately, unless it is spam or contains profanity. For more information, please see our Comments FAQ.

I was an American Express card member for 19 years, and a couple of years ago, I was laid off from work. I paid off the entire balance on my Optima and my AMEX Gold. As soon as I did this, they cancelled my account. Obviously, they were OK with me carrying a large balance, but as soon as I got it down to zero, they cancelled my cards, without notifying me. They didn't seem to care when I complained about it, saying that when I get back on my feet, I could reopen the account. I asked them to permanently remove me from any future offers, that I wouldn't be reopening my account, and that I did not want to receive any written or verbal communication from their company again. I don't think they care, but I do.

W T of CA 6:12PM April 20, 2012

I had been a loyal Amex customer for nearly 25 years with no incidents; paying off my bill every month. I actually carried no cash and simply used only the card. I had some situation with real estate escrow which was sent to credit reporting agencies. The situation was a mistake and quickly resolved. However, Amex instantly cancelled my account and did not even attempt to notify me; I was merely rejected by a merchant while trying to use the card. At that moment I owed a whole $250 that was not due for approximately 2 weeks. Amex said they have a right to cancel my credit whenever they find it necessary. One would think that a 25 year relationship would not be instantly destroyed but that is my story.

Harlan R. Siegel of OH 1:03PM February 24, 2010

I own a business and use the amex card for over 2 years now, paying it off every month. I get an email saying it was canceled. R u kidding me!!! They canceled my card because I attempted to make a purchase at my own business!! This is absolutely ridiculous. They couldn't reinstate it because it was just "a computer" that decides if should be reinstated or not. Now, thanks to AMEX, my credit is ruined and i have to reapply for another friggin card. I don't think so, AMEX lost my business and I have decided to NO LONGER accept AMEX at my business either!

Alison of FL 11:27AM February 11, 2010

The Ticker

The Ticker

Kirk Shinkle is a senior editor at U.S. News. He writes daily about ups and downs in equity markets, sectors and stocks. Formerly, he covered business and economics on both coasts for Investor's Business Daily.

advertisement

advertisement