You review your budget to discover that the college's urban outreach program is spending too much money. So, you schedule a meeting with that program's manager. Next, you interview a series of candidates for residence hall supervisor. Then, a parent comes in furious that her child's dormitory roommates are pot smokers: "Can't you even monitor that?" she fumes. You use your people skills to calm her down and assure her you'll bring up the issue at the next housing staff meeting. You're glad that your final task of the day is to conduct an evaluation of your favorite staff member.