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Are Employers to Blame for the Skills Gap?

In a new survey, workers say they’ve been forced to develop new skills on their own

November 18, 2011 RSS Feed Print

Even with a jobless rate of 9 percent and 14 million unemployed, the Bureau of Labor Statistics (BLS) reported this month that there are currently 3.4 million job openings. While the jobless rate has only fallen slightly from its peak above 10 percent, the number of job openings as reported by the BLS has increased 38 percent since the end of the recession in June 2009.

Labor economists say a skills gap—an imbalance between the skills companies demand and the experience of the U.S. workforce—is partly to blame. Employers in numerous surveys have said they're having trouble finding applicants who fit the requirements for open positions.

[See The 50 Best Careers of 2011.]

A recent survey from The Manufacturing Institute is one example. The Institute found that 67 percent of more than 1,100 manufacturers reported a moderate to severe shortage of available, qualified workers. Of those surveyed, 56 percent said they anticipate the shortage will grow over the next three to five years. Overall, the study found that about 5 percent of current jobs, or up to 600,000 jobs, remain unfilled due to a lack of qualified candidates.

In another survey by the Ewing Marion Kauffman Foundation, 40 percent of the members of the Inc. 500 (a group of the country's fastest-growing companies) reported that the biggest impediment to further expanding their companies is "finding qualified people." Of the companies surveyed, 96 percent said they plan to add employees in 2012, and 41 percent say they expect to hire more than 20 workers next year. The challenge is finding the right employees.

A third survey by the Career Advisory Board at DeVry University of more than 500 hiring managers and nearly 730 job seekers found that 72 percent of job seekers are overconfident and do not possess the necessary skills for the positions they're applying for, while only 14 percent of hiring managers believe job seekers have the qualities needed for their open spots.

[See Skills Gap Plagues U.S. Manufacturing Industry.]

Perhaps employers are partly to blame for the skills gap, according to new research from consulting firm Accenture. The majority of workers (55 percent) report that they are under pressure to develop additional skills to succeed in their current and future jobs, but only 21 percent say they have acquired new skills through company-provided formal training during the past five years, according to a study released Wednesday by Accenture. For the study, Accenture surveyed 1,088 employed and unemployed workers and found that 52 percent have added technology skills in the past five years, but many hadn't updated other in-demand skills such as problem solving (31 percent), analytical skills (26 percent), and managerial skills (21 percent).

Most workers surveyed (63 percent) say they have developed new skills through on-the-job experience. Less than half of respondents (49 percent) report that their employer does a good job of providing a clear understanding of the skills needed for different roles and career paths. "It's going to be critical for organizations to define what new skills they're going to need," says David Smith, managing director for Accenture Talent & Organization. "Organizations haven't really done a good job at articulating the new skills of the future."

Respondents say they have taken it upon themselves to develop skills over time. More than two-thirds of workers (68 percent) believe it is their responsibility to update their skills to ensure their value in current and future roles.

"This is pointing to a call for action," Smith says. "The call for action is, 'OK. We've been through some lean times. We probably haven't spent on training in the way we should.' ... The way forward to get out of this is to actually begin to reinvest in talent and talent creation."

[See Economy Creating Mostly Low-Paying Jobs.]

In a wide disparity, only 53 percent of unemployed workers report that they understand which skills are likely to be in demand in the next five years, compared with an overwhelming majority (80 percent) of employed workers who report the same. Smith's advice for the unemployed: "Don't become disconnected from the marketplace. That's the biggest danger."

He advises both unemployed and employed workers to get out into their communities and volunteer or find ways to develop managerial skills outside the workplace. If you have a job, Smith suggests looking at other areas of your company to see if you can volunteer to help and learn new skills. "You'll learn those skills very quickly," Smith says. "It's a great way to grow those skills that employers are looking for."

Twitter: @benbaden

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I have followed the lack of skilled workers rant by employers for over a year. This is starting to sound like the whine of a small child. My justification for this is the following:

I have watched the same jobs appears for over a year by large corporations. The jobs descriptions are either poorly constructed or the applicant has not been born yet.

From my own job junting experience, the employers that I have interviewed with are far more interested in hiring away top talent from a competitor. They are not interested in growing a postion and grooming a new employee. The falacy to this approach is that competitors typically take great care of top talent. Why would they leave?

Finally, I have read numerous stories about companies who have just begun to realize that the software used to grade resumes is not working. One HR manager that I read about, was unable to submit a fictous resume and have it graded at the correct level.

I realize that the economy has not grown and employers are not willing to do much in the way of serious hiring until they can measure the cost of lost business and feel the heat from shareholders. Until that day comes, not much is going to change.

Arky of GA 8:33PM September 12, 2012

Training is a part of the cost of doing business, and business wants everyone but them to pay for training their workforce. Nothing new here. They don't want to pay taxes or unemployment, and they don't want to pay, insure, or pension their workers either. Corporate America wants all of the rights of a person and none of the responsibility. It is capitalism run amok with absolutely no fire wall.

dkmich of NY 6:57PM February 05, 2012

The "skill-gap" and "shortage" of qualified workers statements by many companies is their justification to hire foreign workers. One example: Programmers high up in their fields at fortune 500 and 1000 companies were replaced with talent from India through H1-B Visas.

When you have Bill Gates and others along with companies like his giving millions to foreign schools and giving up on U.S. education system it can only make a person wonder just how much BS money can buy.

Companies who subscribe to the belief that there's a talent shortage here in the U.S. and later hire foreign talent should be made to keep all the job postings and resumes of U.S. candidates for random audits. You will be amazed of the U.S. worker sabotage going on. They won't pay someone to relocate from PA to CA but will pay for someone to move from India to the U.S.!

Wake up people!

Dion of CO 12:34AM December 26, 2011

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