The New Concerns of an Evolving Workforce

Today’s corporate catchphrases will become tomorrow’s commonplace practices.

By SHARE

New professionals entering the workforce at the end of this decade were born in the mid-to-late 90s. They're Millennials; part of a generation that grew up listening to Jay-Z and The Black Eyed Peas, but not smelling a whiff of teen spirit. They don't remember the years when beepers were hip and cell phones were spanking new.

The workers who hired them? Also Millennials. That's right—by 2020, today's young entry-level employees will be tomorrow's middle management, professionals who were nurtured in a digital age where everything—from talking to family, to checking the weather, to sending an important office email—can be done on the go. Where Facebook is important, but face time? Not so much. Their philosophies and practices have changed and will continue to change how we work.

[See The 10 Best Jobs of 2012.]

"As the Millennials move into positions of authority, they will change the values of the corporation of the future," says Joyce Gioia, president and CEO of The Herman Group and a management consultant and professional futurist. "They'll transform the whole attitude toward life-work balance. And I intentionally said 'life' first, because this generation puts life first."

"This is a positive influence that the Millennials have had," says Bruce Elliott, manager of compensation and benefits at the Society for Human Resources Management (SHRM). "More companies now … are starting to offer flexible working schedules, late start, early start, compressed workweeks. I think we're starting to see, and will continue to see, an expansion of these types of programs across the country, and that's actually good news."

"We're becoming a workforce where the amount of time you spend in the [office] chair is not the issue," Gioia adds. "It's the results of the work. It's about what's been achieved."

These days, many professionals regard flexible working schedules as an employee privilege. But according to Elliott, practices like telecommuting and compressed workweeks are actually employee benefits, just the same as health coverage. As such, they're issues that any potential employee, from entry-level to seasoned professional, should feel comfortable negotiating during the hiring process. "When you get to the final round of interviewing with a company, that's when you start looking at office culture or how employers support employee development and work-life balance," he says. "I think all questions about [flexible working programs] are legitimate for an applicant to ask at that stage."

One thing that won't change as rapidly, however, is the economy. If the job market is still in recovery mode, many new professionals will enter the workforce in co-ops and intern placements, but not as full-time, entry-level employees. They might then work six months to a full year before actually receiving a full-time job offer. This could put a kink in some financial plans, but there is an upside: These internships allow young people to acclimate to their prospective working environment. "A lot of organizations will utilize internships and co-ops in the future as a way to bridge the experience gap, and I don't see that trend diminishing in the future," Elliott says.

[See Millennial Workers: Entitled, Needy, Self-Centered?]

Comprehensive family leave benefits should become rules and not exceptions. "Sometime in the next 10 years, the United States will be dragged kicking and screaming into the 21st century and offer 12 weeks of paid maternity leave universally," Elliott says. "Although there is substantial expense, it is just inevitable that the U.S. will have to move in that direction. We're the last major industrialized economy to offer them."

Millennials aren't the only generation that will enjoy a more fluid corporate culture. The BLS projects that approximately 25 percent of the labor force will be age 55 and older by 2020. All workers belonging to the Baby Boomer generation will then be at least 56 years old. And according to Elliott, this group of professionals approaching the end of their career will also get to experience some perks of the new workplace norm: "I see an emerging trend in phased retirement," Elliott says. "A number of companies hoping to maintain their older employees are offering phased retirement programs, where workers move into part-time schedules, or working on call, or consultant contracts."