Introvert Susan Cain Explains Why Shy People Thrive at Work

Author Susan Cain touts employees and bosses on the quieter side of the personality spectrum.

How to fill the shoes and step out of the shadow of a previous employee

Do you see a possible shift in the workplace that leads to a greater celebration of introversion?

Oh yes, I'm seeing businesses embrace the Quiet Revolution as the next great diversity issue of our time. I travel around the world speaking to leading companies, and I've been so encouraged to see how receptive they are to these ideas. I'm also starting a Quiet Revolution organization, launching soon. We'll be partnering with various companies to develop tools and other resources for harnessing the strengths of introverts at work.