Introvert Susan Cain Explains Why Shy People Thrive at Work

Author Susan Cain touts employees and bosses on the quieter side of the personality spectrum.

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Do you see a possible shift in the workplace that leads to a greater celebration of introversion?

Oh yes, I'm seeing businesses embrace the Quiet Revolution as the next great diversity issue of our time. I travel around the world speaking to leading companies, and I've been so encouraged to see how receptive they are to these ideas. I'm also starting a Quiet Revolution organization, launching soon. We'll be partnering with various companies to develop tools and other resources for harnessing the strengths of introverts at work.