5 Traits of the New American Consumer

Spending habits have changed, possibly for good, which creates a challenge for retailers

September 22, 2010 RSS Feed Print
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It's official: Consumerism is dead, and it's been replaced with something better. We've slowed down, started prioritizing financial security over materialism, and wouldn't drive a mega-SUV or live in a McMansion if you paid us.

[In Pictures: Top 10 Cities with the Most Debt]

If these changes sound familiar, it's because they've been a hot topic since the recession began. Two new books clarify the shift with heavy-duty consumer research. In Spend Shift, authors John Gerzema and Michael D'Antonio argue that most Americans "have subtly adjusted their lives to seek greater balance and a more fulfilling existence." They base their findings on a massive study by Young & Rubicam. In Consumed, by Andrew Benett and Ann O'Reilly, the authors use their own research at Euro RSCG Worldwide to suggest that Americans have "grown up," now preferring to focus on community over selfish pursuits, among other changes.

As products of marketing firms, both of these books are primarily concerned with what companies can and should do with this information. How can they continue to sell to consumers who no longer want to constantly buy? One answer: They join the movement. Companies and retailers who have embraced sustainability, value, and experiences over materialism appear to be the most successful in navigating the post-recession world.

A survey taken late last year by JD Power and Associates found that younger consumers in particular have been gravitating toward brands that provide value, such as Old Navy, Forever 21, and H&M. Meanwhile, pricier brands known for stylishness, such as Abercrombie and Fitch, have suffered. "This trend of 'unconsumption,' where people don't just spend less but also try to repurpose what they've already got, is here to stay," says Nita Rollins, trends expert at Resource Interactive, a brand consultancy.

[Visit the U.S. News Personal Finance site for more insight and money management tips.]

Here are five traits that define the today's consumer—and how companies can appeal to them.

Optimism. Consumers that Gerzema and D'Antonio classify as "spend shifters"—55 percent of Americans, based on their research—are optimistic and resilient. They still believe in opportunity and good things to come. That means they don't want to go overboard with second-hand shopping or "radical frugality;" instead, they simply seek value for their money

Brand consciousness. While the new consumer isn't chasing the ever-changing retail trends, they're often drawn to brands known for providing value. That's partly because they have so many choices, and it's hard to know what to trust. So if they're presented with the option of spending a little more for a brand that they know they'll like, they'll probably do that.

Authenticity-seekers. Benett and O'Reilly point to the "slow food" movement, where people strive to enjoy their meals instead of rushing through them, along with the related "slow travel" movement. The relatively new concepts of "voluntourism" and "staycations" suggest " a desire for a more ethical and sustainable approach to consumption—and life," the authors write.

Purpose-driven. "There is a pervasive sense that consumerism needs to be tempered by a thoughtful awareness of its negative social and personal implications," say Benett and O'Reilly. That's why people want to focus on simpler pleasures, such as homemade soup and lazy afternoons, instead of marathon shopping sprees that lead to clutter and constant feeling of wanting more. The authors point to books and blogs and urge people to simplify their lives. Their own research found that most respondents enjoyed cutting back and decluttering their homes.

[See 8 Painless Ways to Save Money.]

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I've been volunteering globally and teaching a class on voluntourism for the last 6 years. It's nice to see the word getting more play. Now we just need ways to connect travelers with grassroots organizations. If you're interested, head to my website www.inexpensiveglobalvolunteering.com to see if my CD might work for you as a resource of projects. Good luck to everyone who decides to volunteer. I hope you learn as much as I have!

Joyce Major of WA 6:26PM September 24, 2010

It doesn’t matter how bad the economy is everyone still has to shop. Spending some money will get the economy going in the right direction. Now ask yourself a question, do you still shop now? Are you buying toothpaste, toilet paper, shampoo, clothes and shoes for the family? I’m sure the answer is yes, we all still shop for things.

Savy consurmers have turned to the Internet for the best deals.

Retail stores are offering big discounts to shop on their websites. They need to cut down on their overhead costs to make their profit. Many are closing their doors and turning to the internet exclusively. Some stores are even offering free shipping. Did you know that there are internet websites that do not have any retail stores and as a result, they do not charge tax and some even offer free shipping back and forth? Shopping online not only can save you money, but it can save you time and gas! You don’t have to take the time to drive there, stand in line to pay and then drive all the way back to your house. You will also do our planet a favor by reducing your carbon footprint!

Sign up for email specials for your favorite stores & use coupon codes for additional discounts. My online mall searches for the best deals & offers coupon codes, free shipping & tax free sites.

httt://www.SearchYourDeal.com

Debbie

Debbie Russell of FL 4:55PM September 24, 2010

Thrift stores are the life blood of the communities. I have not bought a single Brand NEW item and I am VERY proud of that fact. There are plenty of people wasting their money on crap they will never wear, or wore once.

I bought a pair of suede, Hemp and leather sandals that normally go for ummm, about 150$ retail. I picked these up at the Local good will for 2.99$ So new, the sticker was still on the bottom with out scuff marks.

I find people who pay full price for most of their items are fools and very ignorant. More people comment on my sense of style and thrift and beg me to teach them, it something they have to discover for them selves.

Perhaps if ore people had shopped locally at their thrift stores we wouldn't be in such a consumerist mess.

The Jones look down their noses at people who are "thrifty", but I say...who F'n cares about them, or what anyone thinks about the decorations of cloth I place on my body.

Only Fools and knaves pay full price.

Tainted of WA 11:25PM September 23, 2010

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