6 Key Questions to Ask Before You Hire a Financial Adviser

June 15, 2010 RSS Feed Print

Before turning your hard-earned money over to a financial adviser, you'll need to schedule a sit-down and ask some questions—from basic to painstaking. It probably goes without saying, but a face-to-face meeting with a prospective planner, broker, or investment manager is a must. Relying only on recommendations from your most trusted friends and family members won't suffice; it's ultimately up to you to make sure your investment dollars are safe and being put to work to meet your specific goals.

So what do you need to know? Here's a list of questions to help you prepare for your first meeting:

[See U.S. News's list of the 100 Best Mutual Funds for the Long Term and use our Mutual Fund Score to find the best investments for you.]

1. What are your qualifications? Ask how long the adviser has been in the business, as well as the length of employment with each company. Has he or she been with a single firm for the past five years, or jumped around? What professional certifications and designations does the adviser hold?

A scary truth is that anyone can call himself or herself a financial planner or adviser, so it pays to double-check what you're told with national organizations that issue credentials. They include the National Association of Personal Financial Advisors, the Financial Planning Association, and the Certified Financial Planner Board of Standards. Using BrokerCheck, an online tool from FINRA (Financial Industry Regulatory Authority), you can review the backgrounds of FINRA-registered brokerage firms and brokers. A quick search will turn up qualifications and employment history, examinations passed, and organizations and states he or she is currently registered with.

[See 8 Factors That Could Determine Your Final 401(k) Balance.]

It's also worth checking with your state's securities regulator to see if any complaints have been filed. "It's likely that you're giving this individual tens of thousands or hundreds of thousands of your hard-earned money—isn't it worth and hour or half an hour to check that person out?" says John Gannon, FINRA's Senior Vice President for Investor Education. "We hear all too often someone gave money—sometimes their entire retirement savings—to an unlicensed professional."

An adviser's resume may look impressive, but it's a good idea to research those distinguished-sounding qualifications. On its website, NAPFA (the National Association of Personal Financial Advisors) lists descriptions of certifications and designations along with their requirements. Becoming a certified financial planner (CFP), for example, requires 30 hours of continuing education every two years. "Designations are only as good as the requirements to get them are," says Gannon. Some require a specific level of work experience or rigorous education. "Others [take courses] on weekends and have open-book exams to receive a designation."

2. What is your area of expertise? You certainly don't want to pay for services you don't need, or—even worse—sign on with an adviser who can't meet your needs, says Gannon. Advisers may have a specific focus and tailor their practices to areas including investment management, tax, retirement, or estate planning.

Make sure the services offered are a good fit. For example, if your primary focus is generating income in retirement, Gannon says you'll want to find an adviser who has experience building bond ladders with different maturities, and who understands how to buy and sell them (purchasing individual bonds can be more complex than buying stocks.)

[See Is $1 Million Enough to Retire On?]

3. What do you invest in? Advisers may invest their clients' money in a wide range of financial products, from mutual funds to stocks to individual bonds and more exotic fare. If investing for your child's college eduction is a goal, for example, make sure that the adviser works with 529 plans and is versed in other education-savings products. And if you prefer to invest in a specific family of mutual funds, find out if they are offered. "[The adviser] might have a distribution agreement with a single firm so they might not have every product out there, or one that you want," says Gannon.

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Did Jim Marks say 'we offer protection for the investor via our website'?

How can they protect investors? let alone via their website? website directories are NOT affiliated with the SEC, this ought to be another sales pitch, this website sounds fish.

Andy Gossard of AZ 1:14PM June 17, 2010

Investigating an adviser I came across this website a while ago. Basically, it looked like an adviser had to pay money to Paladin in order to get listed or (pre-screened). I could pre-screen the credentials and disciplinary history myself at FINRA.org. What scared me is that Paladin "recommended" me (by email) advisors in my area. And of course, the only advisors recommended were those that paid to be in paladin's database (or pre-screened as Paladin calls them). Were all those advisors truly reputable, of good character and good at what they do? Nope. I was shocked when I read the name of the advisor I was ready to dump (with 15 years of experience in the business, pre-screened and all). He was recommended by paladin, yet he was known in my community as being not of good character, had cheated on his wife, etc, etc, etc,. So, if you want to give an adviser your hard earned money because paladin "pre-screened" him (received money from him), you might be waiting for an accident to happen. No way Jose. Websites like this only sell ads to advisors. Please do your homework, talk to your family and friends and investigate the person not only the professional. Credentials are simply credentials, even Maddof had them. You will not find integrity on a website, but you can find plenty of sales people or websites that sale ads to sales people.

From paladins site for advisors:

Dues & Fees (For Advisors)

Referral members pay monthly dues that are based on marketing zone classifications:

Class I Marketing Zones $175 per month

Class II Marketing Zones $100 per month

Class III Marketing Zones $50 per month

Credential members pay monthly dues of $40 or a fixed one year fee of $395 (17% discount) with an annual renewal option.

FADD (Members) pay a one-time fee of $395. FADD (Non-Members) pay a one-time fee of $295.

James of GA 11:41AM June 16, 2010

Couldn't agree more. The problem is that so very few investors actually question their advisor at all. Many of the questions that need to be asked are fairly basic in nature. One of the common issues that we see is that investors are 'sold' on their advisor via a free lunch or an effective sales process versus understanding the benefits, credentials and experience that a particular advisor offers. We essentially provide these very services and offer protection for the investor via our website: http://www.paladinregistry.com/

Jim Marks of CA 4:22PM June 15, 2010

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